Returns & Exchanges

If you are not satisfied with your order, you reserve the rights to accept a return or an exchange for merchandise being shipped from within the United States.

You can return your order within up to 30 days from the purchase date. Items that you return or exchange must be in the brand new condition as you received and also in the original box.jordanshoesclub does not guarantee wear or tear or any damage unrelated to the manufacturer.

Once we receive your return item(s), we will credit your original payment method for the full purchase price of each item in the return shipment. Once USPS shows that we received your return package, allow 3-5 business days for your credit to be issued.

Please allow 1-2 weeks following receipt of your return for exchanges to arrive, if you requested an exchange. We will send you an order confirmation email for your exchange order as soon as it is placed. If you are in a hurry, return your original item for a refund and place a new order online for your replacement item. This will expedite your receipt of the new/replacement item.

Please note, jordanshoesclub can only provide free return for items shipped from a U.S. address. If you are returning an item within our 30 Day Return Policy from an address outside the U.S., please contact jordanshoesclub.com Customer Service Email: service@jordanshoesclub.com for more return details.

Please do not send your order to the manufacturer. We will take care of everything for you.